Notes
Outline
Insights into the
SME Market
for
Management Accountants
u
Brian O'Kane
Brian O'Kane
Managing director, Oak Tree Press
Accountant by training
Former editor: Accountancy; Certified Accountant
Writer, editor, publisher, webmaster, small business trainer
Oak Tree Press
Ireland's leading business book publisher
Focus on micro/small business
Books / websites / software / training
Licensing of customised solutions
Oak Tree Press
Strategy
Passion
Our passion is enterprise. Thinking about it. Writing about it. Talking about it. Doing it. Helping with it. Making it happen.
Vision
OTP will be known worldwide as the best in developing successful methodologies for entrepreneurs, MSMEs and enterprise support organisations.
Mission
Supporting enterprise.
Partners
Palo Alto Software – UK/USA
Clearlybusiness.co.uk
Virgin Books
Dept. of Enterprise, Trade & Employment
AIB
Institute of Commercial Management
Blackrock Education Centre
Small Firms Association
SFEDI
EINET
SMEs in Ireland
190,000 (<10,000 starts-up pa)
95% less than 10 employees
Owner-managed (1st generation)
Under-funded
Not growth-aware?
Price-sensitive
Support structures
NATIONAL
Department of Enterprise, Trade & Employment
Forfas
Enterprise Ireland
Shannon Development
Udaras na Gaeltachta
State agencies
Support structures 2
LOCAL
City/County Enterprise Boards (35)
Business Innovation Centres (5)
Area Partnership Companies (38)
LEADER+
PLATO
Enterprise Platform Programmes
Support structures 3
Generally, underfunded (cut-backs 2003) but not S/T
Programme-driven
Move to "soft supports"
Autonomous – co-ordination?
Low take-up?
Clients want 1-to-1 response
Opportunities
Mentoring
Financial management/control (understanding?)
Strategy
Value added
Succession
Business failure/rescue
Start-up market
Potential in high-tech (skepticism)
Focus required on marketing
Focus required on financials
Think big, bigger
Management team?
Growth market
Planned accelerated development
ISSUES
Bigger, better, more profitable?
Trigger?
Motivation -  need / greed
Why?
How?
SPOTcheck
Name: Success POTential check
Online benchmarked assessment
Not a "health check"
Assesses impact of 16 key factors on the growth potential of a business
Background
Assignment for South Dublin County Enterprise Board
Cash grants ð "soft" supports
Decision support:
Assess potential
Identify interventions
Benchmark performance
Development
Literature search for suitable model
20+ examined in detail
South Dublin CEB did not want to use any of the existing models identified
Oak Tree Press commissioned to develop new model
New model
Overlaps identified in existing models
Common factors critical to growth
Measure these common factors
Develop as Excel spreadsheet
South Dublin CEB
Desk pilot + Live pilot
Manager/Board liked model
Mentors HATED model
Too detailed / not detailed enough
Too numeric / Not numeric enough
Too visual / not visual enough
Benchmarking not possible with Excel model
Redeveloped 2002 as web-based application
16 Factors
External
Environment
Market
Customers
Direct competition
Suppliers
16 Factors 2
Promoters / Management team
Isolated because of critical impact on growth potential
Potential for weighting(?)
16 Factors 3
Internal
Strategy
Marketing
Sales / Promotion / Channels
Products / Services
Process
Product Development / Innovation
Human Resources
Financial Resources
Financial Management
Systems & Administration
Assessment Options
Self-assessment by entrepreneur / management team
Independent assessment by consultant – for support agency(?)
Commentary by consultant
"Profile"
Profile
Sector
Turnover
Employees
Location
ð Benchmarking
Slide 24
"Score"
Score
1 to 5
"Score"
Score
1 to 5
"Score"
Score
1 to 5
Report Type
Report Options
Summary
Graphs
Factors summarised in single table
Full
Graphs
Individual report on each factor
Guidance towards interventions (customisable text)
Summary Graph
Detailed Graph
GYOB workbook
1: Where Do You Want to Be?
Set growth targets
2: Where Are You Now?
Current position : Gap?
GYOB Workbook 2
3: How Do You Get To Where You
       Want To Be?
SPOTcheck assessment : Directed review of key elements : Strategy
4: Business Planning
Business planning : Business Plan
Strategy
SPOTcheck
Strategic box
MOAT
WEBS
Strategic box
Values
Passion
Vision
Mission
Positioning
Resourcing
MOAT
Maximise opportunities
Avoid threats
WEBS
Weaknesses                   eliminated
Build on                          strengths
Slide 38
Opportunities
Mentoring
Financial management/control (understanding?)
Strategy
Value added
Succession
Business failure/rescue
Opportunities 2
Social/community enterprise
Being pushed towards:
Self-financing
Business professionalism
Lack of skills – finance/marketing
Need for business planning
CIMA MIPs
 NAVIGATOR ??